Shipping Policy

Shipping Policy
Effective Date: September 2, 2026

  1. Order‑Processing Time
    All orders are processed within 1‑4 business days (Monday‑Friday, excluding holidays).
    We will send you a confirmation email once your package has been shipped out with tracking‑information.
  2. Shipping Destinations
    We provide worldwide shipping for our auto replacement‑parts.
    Delivery is NOT available for some remote regions or island nations. If your address belongs to a remote or island area, please contact our customer service to check delivery availability before placing your order.
  3. Estimated International Delivery Time
    Delivery times are calculated after the item has been dispatched. Delays caused by logistics, customs clearance, local holidays or bad weather are beyond our control.

‑ Europe: 10‑25 business days
‑ North America: 15‑30 business days
‑ Latin America: 20‑32 business days
‑ Southeast Asia: 7‑15 business days

  1. Shipping Fees
    Shipping‑costs will be clearly displayed on your checkout‑page before you complete payment. No hidden extra fees will be added after you confirm your order.
    Import duties, customs taxes or local clearance fees charged by the destination country are the buyer’s responsibility.
  2. Delivery‑Related Problems
    Please inspect your package immediately upon arrival. If your parcel arrives damaged, missing items or incorrect parts are received, contact our support‑team by email diymyparts@hotmail.com within 5 calendar days of delivery and provide clear photos.
  3. Important Notice
    diymyparts.com is an online‑only retailer. We do not operate a physical walk‑in store. No local pickup service is available.