Return & Refund Policy
Effective Date: September 2, 2026
We hope you are satisfied with your aftermarket auto‑part purchase from diymyparts.com.
- Return‑Eligibility Period
You may submit a return‑request within 30 calendar days after you receive your item. - Return‑Conditions
‑ The returned auto‑part must be UNINSTALLED, unused, undamaged and in its original condition and packaging.
‑ Parts that have already been mounted, installed, modified or damaged during vehicle‑fitting can NOT be accepted for return.
‑ You need to provide your original order‑number as purchase‑proof. - Non‑Returnable Items
‑ Custom‑made or specially‑ordered parts
‑ Electrical components once opened or installed
‑ Clearance‑sale items marked “Final Sale” - How To Start a Return
Send an email to diymyparts@hotmail.com with your order number and reason for return.
Our team will reply with detailed return‑shipping instructions.
Buyer is responsible for the cost of return‑shipping, unless we shipped you the wrong product or the item arrived defective. - Refund Process
Once we receive, inspect and approve your returned goods, your full or partial refund will be processed to your original payment‑method within 7‑10 business days. Refund arrival‑time depends on your bank’s processing‑speed. - Exchanges
If you need an exchange for a different compatible part, please submit a return‑refund request and then create a brand‑new order on our website.
