Terms of Service

1. Introduction

By accessing and using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. Payment must be completed at the time of purchase.

3. Shipping & Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or customs.

4. User Responsibilities

You agree to provide accurate and complete information when placing orders. You are responsible for maintaining the confidentiality of your account information.

5. Modifications

We reserve the right to update or change these Terms of Service at any time without prior notice.

Return & Refund Policy

1. Return Eligibility

Items may be returned within 30 days of delivery. Products must be unused, in original condition, and with original packaging.

Custom, personalized, clearance, and hygiene products are non-returnable.

2. How to Return

To initiate a return, please contact our customer service with your order number. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect due to our error.

3. Refund Processing

Once the returned item is received and inspected, we will process your refund within 3–7 business days. Refunds will be issued to the original payment method.

4. Shipping Costs

Original shipping fees are non-refundable unless the return is a result of our mistake.